US Postal Service

Community Guidelines The purpose of this page is to promote the Postal Service's brand and products. USPS reserves the right to remove or restrict any content that is inconsistent with this purpose or these guidelines. USPS page administrators will endeavor to monitor user comments. Repeated violations of these guidelines may cause the user to be blocked from USPS’ page. We request that all visitors engage in respectful and relevant discussions. Please post your own original content and not content that belongs to anyone else. This page should not be used to report criminal or suspicious activity or to submit a claim, complaint or legal notice. We request that you refrain from posting: o Content that promotes or endorses commercial services, goods, or entities. o Content that constitutes spam, repetitive posts or links to other sites or pages. o Content that promotes or endorses any political party, candidate or group. o Obscene, violent or sexual content that could be harmful to minors. o Unlawful or legally actionable material, such as content constituting unlawful discrimination, hate speech, defamation, fraud, threats, harassment, or copyright, trademark or other intellectual property infringement. o Content that violates anyone else’s rights, such as privacy or publicity rights. o Statements that are false, misleading or dishonest. o Content that could subject USPS to liability or a security risk. o Surveys, contests, sweepstakes, chain letters and pyramid schemes. o Any software, program or file that could damage the operation of another person’s computer, such as a file containing a virus. o Content that is prohibited by Facebook’s Community Standards. The content posted by users of this page does not necessarily reflect the official views or positions of USPS or its officers or employees. USPS does not warrant the accuracy of any user content. In no event shall USPS be liable for any information, comments or materials posted by any user or third party. To report complaints about the content on our page, please contact USPS Corporate Communications. USPS does not store or collect information that users post to our page. However, USPS may collect and store your name for the sole purpose of providing customer service to you. To review USPS’s Privacy Policy, visit www.usps.com/privacypolicy. However, any information you share on our page, including personal information, is publicly available for others to see. And, by using Facebook to communicate with USPS, you might provide personal information to Facebook. Facebook is a third-party platform and is not bound by the Postal Service's Privacy Policy. Your activity on our page is subject to Facebook’s terms and conditions, such as the Statement of Rights and Responsibilities, the Data Use Policy and the Pages Terms. We recommend that you review Facebook’s terms and exercise caution when posting content on our page. In no event, shall USPS be liable if Facebook or any other person or entity uses content that you have posted to our page, including, without limitation, content constituting intellectual property or personally identifiable information. When you choose to communicate with us through Facebook, you are giving us a non-exclusive, irrevocable, perpetual right to reproduce, distribute, use, display, perform or create derivative works in whole or in part of any or all information, suggestions, ideas, statements, drawings or concepts communicated for any purpose by you to the Postal Service (including any images, text, sound recordings, software and any other content), together with your name and profile picture, in any media now known or hereinafter devised, anywhere in the world, for our own business purposes, including, without limitation, for business development, advertising and promotional purposes, without any compensation whatsoever. This license includes the right to grant sublicenses. When you post content to our page, you are certifying that to the best of your knowledge, you own or have the permission to display such content on Facebook and to grant the above rights to us. Our page contains content, such as logos and images, which are owned by USPS or third-parties. When you visit our page, you are agreeing that you will not reproduce, distribute, display, perform or create derivative works, in whole or in part, of any images, text, sound recordings, software or any other content on our page. Please note that our Community Guidelines may change from time to time. Additional Resources Customer service: If you have a customer service issue or question, or would like to submit a claim, please contact us at 800-ASK-USPS (800-275-8777) or visit: https://www.usps.com/customer-service/customer-service.htm. Please do not post non-public information about you or others, such as tracking numbers, claim information or home addresses on our page. Media inquiries: For media inquiries, please visit http://about.usps.com/news/welcome.htm. Suspicious activity: To report phishing or suspicious activity, please visit https://www.usps.com/customer-service/customer-service.htm.

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