๐ง๐ผ๐ป๐ด๐ฎ ๐ฃ๐ผ๐น๐ถ๐ฐ๐ฒ ๐ฆ๐ผ๐ฐ๐ถ๐ฎ๐น ๐ ๐ฒ๐ฑ๐ถ๐ฎ ๐๐ผ๐๐๐ฒ ๐ฅ๐๐น๐ฒ๐
Social media is an essential feature of the Tonga Police strategy for engaging and interacting with the community, and Facebook particularly is the top social media platform for communicating in Tonga. As host, Tonga Police has a responsibility to ensure the integrity, amenity, and safety of these discussion spaces, and to ensure that they serve the interests
of both contributors and readers. We are happy to help you in any way that we can and look forward to seeing your views and feedback. We do however expect our users to offer us the same level of courtesy that we offer them. We are aware that some people use social media solely to provoke, insult or offend. For the most part, their aim is to provoke a response. On rare occasions, โTROLLINGโ can escalate into direct threats of violence and other illegal activity. Therefore, we have designed these House Rules so you can interact with us in a safe and appropriate way. If you do not accept these House Rules, please do not use our social media accounts.
1. All users must comply with the social media platformโs Terms of Use as well as these House Rules.
2. You are wholly responsible for any content you post including content that you choose to share.
3. Do not use offensive, indecent, or obscene language that could be discriminatory or promotes discrimination of any kind, or that may be considered bullying or harassment. We will remove posts that we feel are inappropriate.
4. We take a robust approach to criticism of our content. We accept critical comments about Tonga Police content, or the issues posted, provided they are not disrespectful, abusive, or considered defamatory or embarrassing, or damaging to an individual, company or entity's reputation.
5. We will block and/or report users that we believe are:
a. abusive or obscene. graphic, sensitive or offensive imagery. deceptive or misleading. in violation of any intellectual property rights. in violation of any laws or regulations. f. Spam.
6. Do not use our social media accounts to incite, condone or encourage conduct which could result in a criminal offence, civil liability or otherwise breach any laws or regulations.
7. If you would like to lodge a formal complaint about our services, please call our Professional Standards Unit on (676) 21-626 For other formal complaints, please follow our complaints procedure and report the matter to your nearest Police station. Responding to users:
ยท We will do our best to respond to your enquiries within two working days, but in most cases, it will be within a few hours.
ยท Please be consistent when inquiring about our services and we will try to help you or direct you to people and/or departments who can, wherever possible.
ยท Please read our posts before inquiring about a service or a topic. Some are repeating irrelevant questions that have already been covered in our posts.
ยท Please note that not all posts demand your opinion. Think twice before commenting, especially dealing with sensitive cases. For any further queries, please contact us via our Media & Public Relations Office at 740-1614 or email [email protected].
