Fort Payne Improvement Authority

08/25/2026

FPIA has implemented an advanced outage notification system that alerts our crews when an outage occurs. Please utilize our new Outage Map https://www.hometowngrid.com/fpia to check the status of your outage. Customers may now text or call 833-717-0671 to report all outages at any time of the day or night. Customers may send photos if safe to do so (do not approach any downed power line or other equipment) and outage information to this number. To better support customer calls during outages, this direct number has the capability to handle high call volume during larger outage events. Cooperative Response Center (CRC) is still available via option 3 to handle any payment needs and process connects after hours. These changes should improve our communications with customers and improve our ability to obtain critical information during an outage.

We thank you for your support as we work to improve our service to the community.

Real-time power outage map and updates for all areas served by Fort Payne Improvement Authority.

08/04/2026

The FPIA Office will be closed tomorrow, August 5, 2026 from 11:30 until 1:30 to allow employees to participate in an employee luncheon. The drive-thru will be closed as well. We apologize for the inconvenience and appreciate your patience.

06/18/2026

Our crews are working to repair a broken switch on Gault Avenue S. This has knocked out power to over 400 customers from the South Y to 25th Street S. The crew is working to repair the switch and restore power as soon as safely possible.

We apologize for the inconvenience and appreciate your patience.

04/26/2026

We are aware of a widespread outage on the south end of our system running down Highway 11 to Colbran and up Lookout Mountain into the Dogtown community and along Dogtown Road. This is not a planned outage and crews are working to identify the cause of the outage and restore power as soon as safely possible.

04/24/2026

FPIA will have a planned outage at the Primary Substation early Sunday morning, April 26, 2026. This outage is required to perform necessary switch replacements. The plan consists of a 30-45 minute outage beginning around midnight Saturday to isolate the job area and then energize the station back up temporarily while we perform the necessary work. Once all work has been completed, we plan to have another brief outage early Sunday morning to tie the station back together and then re-energize. We do not anticipate the two brief outages to last more than 30-45 minutes if all goes as expected. We are performing the work in the middle of the night to have as minimal impact to the public and local businesses as possible. We apologize for any inconvenience and appreciate your patience as we complete this much needed maintenance.

04/15/2026

If you see one of these guys be sure and tell them how you appreciate what they do. Allen LaFavor, Hunter Holt, Nick Floyd, Joseph Herron, Wade Townsend, Roger Smith, Chris Sivils, Marty Burt, Casey Brown, Michael Burleson, and Jordan McGinnis. Not pictured Jeremy Floyd, Jonathan Henderson, and Lance Woods. We are proud of all our employees at FPIA and appreciate all that they do. Today we especially want to recognize our linemen and wish them a safe and happy Lineman Appreciation Day! They keep the lights on!!!

04/14/2026

FPIA is partnering with Blood Assurance for a blood drive next Tuesday, April 21st. The Blood Mobile will be set up in the FPIA parking lot. We appreciate your support and hope you will stop by and give. Thank You!!

04/05/2026

We are aware of a widespread outage effecting much of the downtown Fort Payne area. Our crews are working to identify the problem and restore service as soon as safely possible. We appreciate your patience and we will get your power back so you can have a Happy Easter.

Follow up, this may take awhile. A tree has fallen and torn down lines at 4th Street SW and caused extensive damage. Hopefully we can switch some lines out and minimize the impact, but repairs are going to take some time. We apologize for the inconvenience this Easter morning.

03/10/2026

Weather getting a bit rough. We are tracking two outages currently. One along Eberhart Road and another on county Road 9008 off Jennings Road. Crews will be working to restore power as soon as safely possible. Thanks for your patience.