City of Lubbock Utilities

City of Lubbock Utilities If someone persists in offensive behavior or continually violates any of the house rules, we reserve the right to block that person from further participation.

At City of Lubbock Utilities, we deliver consolidated and coordinated meter reading, customer service, and monthly billing for all city-owned utilities, including water, wastewater, stormwater, and solid waste. House Rules:

This page is designed to provide City of Lubbock Utilities customers the latest updates on our services, tips on conserving energy and relevant information pertaining to Lubb

ock community events. In order to maintain a friendly and respectful environment for our customers, we reserve the right to remove comments, photos and other material deemed "unproductive" by the City of Lubbock Utilities social team. This includes, but is not limited to, vulgar or defamatory language, threats, disturbing or inappropriate photos, aggressive or abusive behavior, span and posting anything in violation of any intellectual property right of another. If you require emergency service, please contact our 24-hour call center at (800) 775-2509.

Welcome back students! If you're moving into a new place, don't forget to set up your utilities to start before you arr...
08/18/2026

Welcome back students! If you're moving into a new place, don't forget to set up your utilities to start before you arrive. Remember, you’ll need to set up electric service through an approved Retail Electric Provider: https://bit.ly/4fI6Shi

Experiencing a change? Whatever life brings, we make it easy to keep your utilities running smoothly. Just visit the COL...
08/13/2026

Experiencing a change? Whatever life brings, we make it easy to keep your utilities running smoothly.

Just visit the COLU lobby during regular business hours with a valid ID showing your new legal name, and we'll update your account while you're there.

2 Days Left! ⏰We’re hiring! There are only 2 days left to apply for this opportunity with the City of Lubbock Utilities ...
08/12/2026

2 Days Left! ⏰

We’re hiring! There are only 2 days left to apply for this opportunity with the City of Lubbock Utilities team!

If you’ve been thinking about applying, now’s the time! 👀

📅 Deadline: August 14

Don’t miss your chance to join the COLU team. Apply today!

We're hiring! Join the City of Lubbock Utilities team as a Utility Customer Support- I.

If you're passionate about providing excellent customer service and enjoy helping others, we'd love to hear from you. Applications are open through July 31.

Apply today! https://www.governmentjobs.com/careers/lubbock/jobs/5414264/utility-customer-support-i?page=4&pagetype=jobOpportunitiesJobs

No need for sticker shock! If your bill seems abnormally high, we can look into it for you. Fill out the form below and ...
08/04/2026

No need for sticker shock! If your bill seems abnormally high, we can look into it for you. Fill out the form below and we'll get to the bottom of it: https://bit.ly/44ZiHeb

As Lubbock grows, more roads, parking lots, and homes mean more stormwater runoff that impacts our drinking water and lo...
07/21/2026

As Lubbock grows, more roads, parking lots, and homes mean more stormwater runoff that impacts our drinking water and local waterways. Managing it is a community effort that protects all of us.

Here are a few simple hazards to look for.

Scammers are getting more advanced every day, stay alert and protect yourself. If you receive a suspicious call from som...
07/17/2026

Scammers are getting more advanced every day, stay alert and protect yourself. If you receive a suspicious call from someone claiming to be from City of Lubbock Utilities, hang up and call us to verify it at 806-775-2509.

City of Lubbock Utilities provides consolidated and coordinated meter reading, customers service and monthly bill for all four city-owned utility services. The utilities include City of Lubbock water, wastewater, storm water and solid waste services. Customer can access all their utility account in....

07/16/2026

🚰 You never know when you might need to shut off your water. A burst pipe, a plumbing emergency, or unexpected leak can happen fast.

Make sure you know where your meter is and how to shut it off before you need it.

https://bit.ly/3QiaoXh

Life is unpredictable, make sure your utility account is in good hands no matter what.Residential customers can authoriz...
07/13/2026

Life is unpredictable, make sure your utility account is in good hands no matter what.

Residential customers can authorize another person to manage financial responsibility for their account. It's a simple step that can save a lot of stress down the road.

Set it up today at https://bit.ly/4oNa5jU

Address

1401 Avenue K
Lubbock, TX
79401

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Website

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