City of Lubbock Utilities

City of Lubbock Utilities If someone persists in offensive behavior or continually violates any of the house rules, we reserve the right to block that person from further participation.

At City of Lubbock Utilities, we deliver consolidated and coordinated meter reading, customer service, and monthly billing for all city-owned utilities, including water, wastewater, stormwater, and solid waste. House Rules:

This page is designed to provide City of Lubbock Utilities customers the latest updates on our services, tips on conserving energy and relevant information pertaining to Lubb

ock community events. In order to maintain a friendly and respectful environment for our customers, we reserve the right to remove comments, photos and other material deemed "unproductive" by the City of Lubbock Utilities social team. This includes, but is not limited to, vulgar or defamatory language, threats, disturbing or inappropriate photos, aggressive or abusive behavior, span and posting anything in violation of any intellectual property right of another. If you require emergency service, please contact our 24-hour call center at (800) 775-2509.

Set it and forget it! Signing up for autopay takes less than a minute and saves you from logging in, dialing in, or digg...
06/10/2026

Set it and forget it! Signing up for autopay takes less than a minute and saves you from logging in, dialing in, or digging out your card every single month. Plus, you'll never have to worry about a late fee again. Enroll today.
https://bit.ly/4fkFGH2

Whether you're headed out of town or just trying to stretch your dollar, a few small adjustments can make a real differe...
06/04/2026

Whether you're headed out of town or just trying to stretch your dollar, a few small adjustments can make a real difference on your bill. Here's what to do before you lock up and leave.

As a reminder, our office and call center are closed today in observance of Memorial Day. Wishing everyone a safe holida...
05/25/2026

As a reminder, our office and call center are closed today in observance of Memorial Day. Wishing everyone a safe holiday.

Summer in Lubbock is no joke. ☀️ Before the heat peaks, take a few minutes to prep your home's systems, your AC, your fi...
05/19/2026

Summer in Lubbock is no joke. ☀️ Before the heat peaks, take a few minutes to prep your home's systems, your AC, your filters, and your electrical panel will thank you. The City of Lubbock is committed to helping residents stay safe and comfortable all season long.

https://bit.ly/4tMp1Ay

To all the moms keeping Lubbock homes and families going strong, Happy Mother's Day! 💐 Thank you for everything you do. ...
05/10/2026

To all the moms keeping Lubbock homes and families going strong, Happy Mother's Day! 💐 Thank you for everything you do.

We're wishing you a relaxing, joy-filled day with the ones you love.

Lubbock has a strong network of local agencies ready to assist customers who need help with their utility bills. The Cit...
05/04/2026

Lubbock has a strong network of local agencies ready to assist customers who need help with their utility bills. The City of Lubbock Utilities has compiled a list of resources to help connect you with the right support. Visit our website to find contact information, applications, and eligibility details for each agency.

https://bit.ly/4cJFeQZ

Whether you prefer to pay by phone, online, in person, or through another convenient option, City of Lubbock Utilities h...
04/28/2026

Whether you prefer to pay by phone, online, in person, or through another convenient option, City of Lubbock Utilities has you covered. We’re committed to making bill payment as simple, seamless, and accessible as possible. Learn more about our payment options.

Today we’re celebrating the amazing admin team who keep everything running behind the scenes (and somehow make it look e...
04/22/2026

Today we’re celebrating the amazing admin team who keep everything running behind the scenes (and somehow make it look easy). 💙
We treated them to a lunch to say thank you for all the organizing, problem-solving, and day-to-day support they give our teams. We truly couldn’t do what we do without them.
Happy Administrative Professionals Day—we appreciate you more than you know! 🎉

Moving in or out sometime soon? Don’t forget about your utilities! 💧🏡Water, wastewater, storm water, and solid waste ser...
04/21/2026

Moving in or out sometime soon? Don’t forget about your utilities! 💧🏡

Water, wastewater, storm water, and solid waste services must be established before move-in. Use the Move In/Move Out form to get started, see what documents you’ll need, and pay your first bill.

https://bit.ly/4lGV7Jm

Address

1401 Avenue K
Lubbock, TX
79401

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Website

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