City of Lubbock Utilities

City of Lubbock Utilities If someone persists in offensive behavior or continually violates any of the house rules, we reserve the right to block that person from further participation.

At City of Lubbock Utilities, we deliver consolidated and coordinated meter reading, customer service, and monthly billing for all city-owned utilities, including water, wastewater, stormwater, and solid waste. House Rules:

This page is designed to provide City of Lubbock Utilities customers the latest updates on our services, tips on conserving energy and relevant information pertaining to Lubbock community events. In order to maintain a friendly and respectful environment for our customers, we reserve the right to remove comments, photos and other material deemed "unproductive" by the City of Lubbock Utilities social team. This includes, but is not limited to, vulgar or defamatory language, threats, disturbing or inappropriate photos, aggressive or abusive behavior, span and posting anything in violation of any intellectual property right of another. If you require emergency service, please contact our 24-hour call center at (800) 775-2509.

Not sure who to reach out to at the City of Lubbock? We've got you covered! Send us a message online about your issue, a...
09/28/2026

Not sure who to reach out to at the City of Lubbock? We've got you covered! Send us a message online about your issue, and we'll point you in the right direction. Message us here: https://bit.ly/3TXgfTa

Planning a new build in Lubbock? Check out our Builders and Developers resource section, fill out the service request fo...
09/23/2026

Planning a new build in Lubbock? Check out our Builders and Developers resource section, fill out the service request forms, and we'll take it from there. For more information visit https://bit.ly/3RMyXfL

Heads up! Phishing scams are getting more common and sophisticated every day. Here's the thing, we will never ask for yo...
09/18/2026

Heads up! Phishing scams are getting more common and sophisticated every day. Here's the thing, we will never ask for your sensitive information via email. When in doubt, give us a call at 806-775-2509 to verify suspicious communication.

No wait times needed. Did you know you can manage your account anytime by phone without sitting on hold? Just have your ...
09/15/2026

No wait times needed. Did you know you can manage your account anytime by phone without sitting on hold? Just have your 10-digit account number handy, and you're all set. It's that easy!

Happy Labor Day! While our office is closed, you can visit our website anytime to manage your account, pay bills, and mo...
09/07/2026

Happy Labor Day! While our office is closed, you can visit our website anytime to manage your account, pay bills, and more: https://bit.ly/3Tc8UPx

Traveling but still need to pay your bill? The new Retail Cash Payment barcode on your COLU bill lets you find and pay a...
09/03/2026

Traveling but still need to pay your bill? The new Retail Cash Payment barcode on your COLU bill lets you find and pay at participating retailers wherever you are, no need to be home to handle it. Look for it on your latest bill. Learn more https://bit.ly/4gLFJuj

Tired of paper bills piling up? Switch to paperless, it's fast, easy and takes seconds to switch. Enroll through your on...
08/31/2026

Tired of paper bills piling up? Switch to paperless, it's fast, easy and takes seconds to switch. Enroll through your online portal.

Need payment assistance or an extension on your payment? We're here to help. Find everything you need online: https://bi...
08/27/2026

Need payment assistance or an extension on your payment? We're here to help. Find everything you need online: https://bit.ly/3THEODq

Paying with cash just got a lot more convenient. The new Retail Cash Payment barcode on your utility bill lets you pay i...
08/25/2026

Paying with cash just got a lot more convenient. The new Retail Cash Payment barcode on your utility bill lets you pay in person at 7-Eleven, Dollar General, Stripes, and other local retailers near you. Flexible hours including evenings and weekends make paying your bill fit into your schedule. See how easy it is https://bit.ly/45vzDJB

Being a first-time homeowner comes with a learning curve! Even just moving into a new space means getting familiar with ...
08/21/2026

Being a first-time homeowner comes with a learning curve! Even just moving into a new space means getting familiar with some essential features. Here are a few things to add to your checklist as you get settled.

Address

1401 Avenue K
Lubbock, TX
79401

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Website

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