Middlesbrough Trading Standards

Middlesbrough Trading Standards Middlesbrough Council Trading Standards deals with Fair Trading, Weights & Measures, Safety and Inte

Welcome to Middlesbrough Council Trading Standards page. We will update facebook regularly with information on current scams, product safety recalls and various other consumer issues. We would also be happy to receive information from people concerning any issues they feel are relevant to Trading Standards i.e. sale of illegal ci******es from the home, sale of counterfeit goods, money len

ding scams etc. CEASE & DESIST - If you have received a notification from this site about goods that you are selling please be aware that this is genuine and will be taken into consideration if further action is required.

You have the legal right to claim compensation from the airline if your checked-in luggage is delayed, lost or damaged. ...
18/06/2026

You have the legal right to claim compensation from the airline if your checked-in luggage is delayed, lost or damaged. But did you know that can be for a wide range of things, like having to buy new toiletries or compensation for stress and inconvenience?

You may still have to borrow your travel partners clothes in the meantime though, so choose them wisely. 🥲

Find out what you need to make a claim ⤵️

See below link to the Citizens Advice website for more information:

🌐https://bit.ly/4nvO6NU

Safety Report: Vestel UK Plugs in Various TelevisionsThe following notice has been issued by the Office for Product Safe...
18/06/2026

Safety Report: Vestel UK Plugs in Various Televisions

The following notice has been issued by the Office for Product Safety and Standards.

Product
Vestel UK Plugs in Various Televisions

Type
Electrical appliances and equipment - Plugs

Brands
Bush, Toshiba, JVC, Mitchell & Brown, Polaroid, Finlux, Techwood, Panasonic

Country of origin
Turkey

Product description
Vestel UK-branded plugs fitted to various brands of television sold between November 2024 and February 2026. The serial number is printed on the rating plate sticker, located on the reverse of the television. If the reverse cannot be accessed, check the plug instead. If the wording YR-308 is present on the plug, the product is affected.

Affected Products
Brand : Bush
Affected model numbers: 7623916, 7615436, 7623930, 5024232, 7623057, 7140585, 6799418
7049662,5816505, 4743868, 5420001, 5024373, 6826271, 4723668, 7041251, 7086388
Sales Period: Products sold by Argos from December 2024 to March 2026

Brand: Toshiba
Affected model numbers: 32WF2F53DB, 32WV2463DB, 32WV2553DB, 32WV3553DB, 40LF2F53DB, 40LV2553DB, 40LV2553DBM, 40QV3F53DB, 43LV2E63DB, 43QF5D53DB, 43QV1563DB, 43UF3F53DB, 43UV1563DB, 43UV2F53DBU, 50QF5D53DB, 50QV1563DB, 50QV3F63DB, 50UF3F53DB, 50UV1563DB, 50UV2F53DB, 50UV2F53DBU, 55QF5D53DB, 55QV2F63DB, 55UF3F53DB, 55UV1563DB, 55UV2F53DB, 55UV2F53DBU, 65QF5D53DB, 65QV1563DB, 65QV2F63DB, 65UF3F53DB, 65UV1563DB, 65UV2F53DB, 65UV2F53DBU, 70QF5D53DB
Sales period: Televisions supplied between November 2024 - November 2025
Sold by: Amazon, AO.com, ASDA, B&M Stores, , BOX, Buy It Direct, Comet, Currys, EE, EVO Group, HBL, John Gillman & Sons, John Lewis Partnership, JoyBuy, Livewire, Marks Electrical, N Brown, Peter Tyson, RAF, Reliant T.V, Richer Sounds, The Very Group (via Shop Direct), Tesco stores, TVD Ltd, Virgin Media, Morrisons stores

Brand: JVC - Manufactured by Vestel Elektronik for Currys Group Ltd under license by JVCKENWOOD, owner of the JVC trademark only.
Affected model numbers: LT-32CT150, LT-50CT650, LT-55CT650, LT-32CF230, LT-40CF330, LT-43CF330, LT-43CF630, LT-65CF630, LT-55CF630, LT-40CT450, LT-43CT450, LT-43CT650, LT-65CT650, LT-32CT150(A), LT-50CT650(A), LT-43CT450(A)
Sales period: Televisions supplied between November 2024 - November 2025
Sold by: Currys Group Ltd

Brand: Mitchell & Brown
Affected model numbers: JB-43QLED1811LIN, JB-32DU1811, JB-32Q1811, JB-32T1811, JB-40Q1811, JB-40T1811, JB-40W1811, JB-43BL1811, JB-43DU1811, JB-43T1811, JB-50Q1811, JB-55DU1811, JB-55Q1811, JB-65Q1811, JB-75DU1811
Sales period: Televisions supplied between March 2025 - September 2025
Sold by: TV & Video Direct

Brand: Polaroid
Affected model numbers: P50UPF2024A
Sales period: Televisions supplied from May 2025
Sold by: ASDA Stores Ltd

Brand: Finlux
Affected model numbers: 50MU25F, 55MU24F
Sales period: Televisions supplied between July 2025 - Nov 2025
Sold by: The Very Group (Shop Direct)

Brand: Techwood
Affected model numbers: 32AO11FHDF, 55AO11UHDF
Sales period: Televisions supplied from December 2024
Sold by: AO.com

Brand: Panasonic
Affected model numbers: TB-32S45AEY, TB-40S45AEY, TB-40S49AEB, TB-43W61AEY, TB-50W60AEY, TB-50W61AEY, TB-55W61AEY, TB-65W61AEY, TB-65Z60AEB, TV-32S50AEY, TV-32S55AEY, TV-43W80AEY, TV-43W85BEY, TV-48Z80AEY, TV-50W85BEY, TV-55W85BEY, TV-65W80AEY
Sales period: Televisions supplied between December 2024 & September 2025
Sold by: Amazon, Currys Group Ltd

Hazard
The product presents a risk of fire as the plug's fuse does not meet the dimensional requirements of BS 1362. A compliant, correctly rated fuse is required to ensure the safe operation of the product under fault conditions. Should a fault occur, the plug may overheat and catch fire.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets etc (Safety) Regulations 1994.

Corrective action
Consumers should check whether their product is affected and request a free replacement accessory (replacement power cable or fuse) by visiting: https://tvcable.pacificawarranty.com

When registering your TV, enter the first 8 digits of the serial number if it starts with a 2, or the first 7 digits if it starts with a 9.
For further information, please access the specific retailer websites below:
• AO.com: Product safety notices and recalls - ao.com
• ASDA: Safety Notice: Toshiba/Polaroid Television
• Currys: Product safety information - Currys
• John Lewis and Partner's: Product Recalls - John Lewis & Partners
• Mitchell and Brown: Mitchell and Brown Support
• Reliant: Reliant Toshiba Product Safety Information
• Tesco: Toshiba products sold by Tesco
• Toshiba: Toshiba Product Safety Notice
• Very: Very Toshiba Finlux Televisions
Additional distributors / retailer websites will be added to this list when they become available.

When it comes to getting compensation for a holiday you’ve booked, it isn’t “one size fits all”. ✈️Whether you’ve booked...
15/06/2026

When it comes to getting compensation for a holiday you’ve booked, it isn’t “one size fits all”. ✈️

Whether you’ve booked an all-inclusive package or booked everything separately, check out what you might be entitled to ⤵️

See below link to the Citizens Advice website for more information:

🌐https://bit.ly/4eINpOW

Claim compensation if something went wrong on your holiday or the company went bust. What you're legally entitled to - what to do.

13/06/2026

🚂 Don’t let a delayed train signal failure for your UK holiday.

Discover how to claim compensation if you got stuck on the tracks.

See below link to the Citizens Advice website for more information:⤵️

🌐https://bit.ly/4dySlEO

Squishy Dumpling toys: why you need to be wary about the latest toy trend👉
11/06/2026

Squishy Dumpling toys: why you need to be wary about the latest toy trend

👉

These collectible sensory toys have become one of the biggest children's toy trends of the year – but what exactly are they, and why are some of the dupes potentially dangerous?

If you’re thinking about booking your summer holiday,   and consider booking a package holiday. You’re more protected if...
11/06/2026

If you’re thinking about booking your summer holiday, and consider booking a package holiday. You’re more protected if something goes wrong or if you need to cancel.

What's classed as a package holiday? 🤔

Whether you planned on staying in the UK or going abroad, it’s probably a package holiday if you’ve booked 2 or more travel services from a travel organiser for the same holiday at the same time. Check what you may be entitled to based on your reasons for cancelling⤵️

See below link to the Citizens Advice website for more information:

🌐https://bit.ly/4eFwAEn

*SCAM ALERT - Netflix Scam Email* An email impersonating Netflix tells you that your payment to the streaming service ha...
11/06/2026

*SCAM ALERT - Netflix Scam Email*

An email impersonating Netflix tells you that your payment to the streaming service has failed and says that your account will be permanently deactivated in three business days.

It goes on to provide a link to update your payment details. Clicking this will lead to a phishing website designed to take your personal and payment information.

Scam emails like this can be reported by forwarding them to [email protected]

09/06/2026

Prepping for your Summer holiday involves more than just deciding which sunglasses to take.

Check you’ve got everything you need for a stress-free trip and 😎⤵️

See below link to the Citizens Advice website for more information:

🌐https://bit.ly/48Rwx4C

Got your summer holiday coming up? ☀️Citizens Advice Consumer Service are here for all your holiday needs, whether you'r...
08/06/2026

Got your summer holiday coming up? ☀️

Citizens Advice Consumer Service are here for all your holiday needs, whether you're booking now or things haven't gone to plan. Over the next 2 weeks we’re sharing everything you need to know to when it comes to travel.

If you need advice now, take a look at the ‘holidays and transport’ section on the Citizens Advice website ⤵️

🌐https://bit.ly/4fdC1KU

Address

Middlesbrough
TS12RH

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

Telephone

+448082231133

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