30/07/2026
From baking biscuits in his mother's kitchen in 2018 to walking into a purpose-built production facility, Lungelo Dlamini's entrepreneurial journey reached a remarkable milestone today.
As the founder of Patience Delight, Lungelo joined the Minister of Commerce, Industry and Trade, Hon. Manqoba Khumalo, in cutting the ribbon to officially open the Ingelo Incubation Production Facility at Mpolonjeni, in the Hhohho Region. For Lungelo, this was the realisation of a dream to grow his business and one day supply formal retail markets and even airlines.
Like many Micro, Small and Medium Enterprises (MSMEs), Patience Delight faced a major hurdle: meeting the food safety, health and quality standards required to access formal markets. Without certification, many promising businesses remain confined to informal markets with limited opportunities for sustainable growth.
To address this challenge, UNDP partnered with the Eswatini Standards Authority (SWASA), the Quality and Regulatory Infrastructure Department (QIRD), the SME Unit and the Small Enterprises Development Company (SEDCO) under the Ministry of Commerce, Industry and Trade to establish the Ingelo Local Certification Scheme.
Through this partnership, Government also invested in incubation production facilities that enable MSMEs to manufacture products that meet national quality standards. Lungelo is one of 20 MSMEs participating in the Ingelo programme and the third entrepreneur to receive an incubation facility, which he will use for the next four years before it is allocated to another deserving business.
The Minister also presented an Ingelo Certificate to Lujilo Honey Products, represented by directors Vusi Nkambule and William Kelly, recognising that their products now meet the required quality standards for retail shelves and export markets.
UNDP Resident Representative, Henrik Franklin, was among other dignitaries that participated at the event which was also joined by the local community.
When partnerships invest in quality, innovation and entrepreneurship, they do more than support businesses, they unlock opportunities, create jobs and strengthen Eswatini's economy.
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