09/01/2026
Happy birthday, CARES! 🎉
The CARES program turns 5 years old today. CARES responds to non-violent behavioral health emergencies and is Wisconsin's only 911-based alternative emergency behavioral health program.
CARES celebrates this milestone anniversary as it also approaches 15,000 total calls for service. Our teams have helped almost 9,000 people since September 1, 2021.
Each CARES response team consists of a Madison Fire Department community paramedic and a crisis worker from Journey Mental Health. The program has been warmly embraced by the community and enthusiastically supported by local leaders since its inception.
Over the past five years, CARES has grown from one team responding only in downtown Madison to three teams responding within all of Madison and Sun Prairie.
The program's continued success is a reflection of the community's desire for alternative emergency services and the lasting impact that can be achieved through effective partnerships.
Thank you, CARES, for all that you do in our community!