SVG Consumer Affairs Department

04/09/2026

📍 WHISTLE STOP | TAKING CONSUMER PROTECTION TO THE COMMUNITY

We hit the road! 🚐🛍️

On Thursday, August 20, the Department of Consumer Affairs took consumer protection to the Leeward side with our Consumer Affairs Whistle Stop, travelling from Fitz Hughes to Heritage Square.

From 9:30 a.m. to 4:00 p.m., our team connected with consumers, shared information about their rights and responsibilities, answered questions, and provided consumer education materials along the way. 📚🤝🏽

It was a great opportunity to meet consumers where they are, listen to their concerns, and remind everyone that consumer protection starts with being informed.

A big thank you to everyone who stopped by, engaged with our team, and supported the initiative!

Here are a few moments from the day! 📸👇🏽

**Know your rights. Make informed choices. Be a smart consumer.**

31/08/2026

Under the Consumer Protection Act, 2020, consumers have rights when goods or services fail to meet the standards they are expected to meet.

Whether you’ve received a faulty product, a deficient service, or have a valid claim for a refund, knowing your rights is the first step toward getting the remedy you’re entitled to. ⚖️🛍️

So, the next time something goes wrong, don’t just accept it—know your rights and take action! 💪🏽

👉🏽 Be informed. Speak up. Protect yourself.

🇻🇨

27/08/2026

Keeping an Eye on Prices 👀🛒

With VAT Free Day happening tomorrow, our Consumer Affairs Officers were out and about conducting price checks at supermarkets to help ensure consumers are getting the savings they’re entitled to. 🛍️💰

We’re checking prices, gathering information and keeping consumers informed because your money matters and so does your right to a fair deal.

As you shop tomorrow, remember to:
🧾 Keep your receipts
💰 Compare prices
👀 Check that the VAT-free savings are reflected
📢 Report any concerns to the Consumer Affairs Department

VAT Free Day is about savings for consumers. Let’s make sure those savings reach you!

27/08/2026

25/08/2026

📢 Did you know?

The items featured here are zero-rated for VAT all year round - every day, not just on VAT-Free Day. ✅

As you plan your shopping this VAT-Free Day, Friday, 28th August, we encourage you to maximize your savings on the items that normally attract VAT.

Make the most of the day. Plan ahead, shop wisely, and get the greatest value for your money. 🛒

Inland Revenue Department | St. Vincent & the Grenadines


NBC Radio St Vincent and the GrenadinesAPI - The Agency For Public Information : St. Vincent and the GrenadinesSVG TV

09/04/2026

It is important to know your rights as a Consumer. 🛍️

So stay informed, stay educated, and exercise your rights as a consumer today!