NYS Department of State Division of Consumer Protection

NYS Department of State Division of Consumer Protection The Division serves as New York State's primary resource for information and enforcement of issues affecting consumers.

The Division provides voluntary mediation services for consumers and educates and informs consumers and small businesses across the state on:
(1) the prevention and mitigation of identity theft
(2) preventing scams
(3) product safety
(4) choosing and using credit wisely; and
(5) security breach prevention and response

The Division also represents consumers before state and federal utility regulators. The Division of Consumer Protection (DCP) continuously advocates on behalf of New Yorkers to create a vibrant and safe marketplace.

Avoid Financial Traps When Considering Short-Term Borrowing Options To Cover Essentials These options require careful na...
09/29/2026

Avoid Financial Traps When Considering Short-Term Borrowing Options To Cover Essentials

These options require careful navigation to avoid debt traps. Today we shared 7 tips to keep in mind when navigating these financial products. Read our consumer alert to learn more
https://dos.ny.gov/news/consumer-alert-new-york-division-consumer-protection-warns-consumers-short-term-borrowing-options

Today, the New York Department of State released 7 easy affordability tips to help consumers stay safe from short-term borrowing financial traps. View the tips and learn more at our website: https://dos.ny.gov/news/consumer-alert-new-york-division-consumer-protection-warns-consumers-short-term-borrowing-options

If you pay for electricity or natural gas through one of the state's utility companies, you may qualify for savings! Hal...
09/25/2026

If you pay for electricity or natural gas through one of the state's utility companies, you may qualify for savings! Half of all New York households are now eligible for relief through the Energy Affordability Program (EAP), which provides customers with utility bill discounts they can count on each month.
Don’t leave money on the table – you could receive recurring discounts directly on your monthly bill. Governor Kathy Hochul
Learn more and apply at ny.gov/eap

If you pay for electricity or natural gas through one of the state's utility companies, you may qualify for savings! Half of all New York households are now eligible for relief through the Energy Affordability Program (EAP), which provides customers with utility bill discounts they can count on each month.

Don’t leave money on the table – you could receive recurring discounts directly on your monthly bill. Governor Kathy Hochul

Learn more and apply at ny.gov/eap.

09/25/2026
Paying for for electricity or natural gas through one of the state's utility companies? 💡You may qualify for savings! 💸 ...
09/22/2026

Paying for for electricity or natural gas through one of the state's utility companies? 💡
You may qualify for savings! 💸 Half of all New York households are now eligible for monthly relief through the Energy Affordability Program.
Learn more and apply: https://ny.gov/eap

Paying for for electricity or natural gas through one of the state's utility companies? 💡

You may qualify for savings! 💸 Half of all New York households are now eligible for monthly relief through the Energy Affordability Program.

Learn more and apply: https://ny.gov/eap

📣FREE Event for Older Adults in Rochester!Join us and AARP to learn how to recognize and prevent Scams. 🗓Oct 29th  🛞2pm-...
09/21/2026

📣FREE Event for Older Adults in Rochester!
Join us and AARP to learn how to recognize and prevent Scams.
🗓Oct 29th
🛞2pm-3:30pm
📍Irondequoit Public Library
Please register: https://forms.cloud.microsoft/g/wbngNPqijb

📣FREE Event for Older Adults in Syracuse!Join us and AARP to learn how to recognize and prevent Scams. 🗓Oct 15th  🛞2pm-3...
09/21/2026

📣FREE Event for Older Adults in Syracuse!
Join us and AARP to learn how to recognize and prevent Scams.
🗓Oct 15th
🛞2pm-3:30pm
📍Baldwinsville Public Library
Please register: https://forms.cloud.microsoft/g/QvuWTsk62X

09/15/2026

It's Baby safety month. Protect little ones at home and on the go with these essential baby safety tips 👶
Read the tips & download the Baby Safety Checklist below👇
Dos.ny.gov/baby-safety-checklist

09/14/2026

NYS is mailing one-time energy rebate checks of up to $200 to about 8.2 million residents starting this Sept through Dec 2026.

Residents do not have to submit a separate application or do anything else to receive this payment.

🚨 Protect yourself from student loan scams! 🚨Scammers Take Advantage of Changes to Federal Student Loan Programs👉Offers ...
09/14/2026

🚨 Protect yourself from student loan scams! 🚨
Scammers Take Advantage of Changes to Federal Student Loan Programs

👉Offers that promise to help with your loans for a fee can be misleading.
👉Don't fall for unsolicited calls, emails, or ads promising quick loan forgiveness. If it sounds too good to be true, it likely is!

For more tips, check out the NYS AG's consumer alert⤵
https://ag.ny.gov/press-release/2026/attorney-general-james-warns-new-yorkers-about-student-loan-scams

📣Long Island Residents: FREE Paper Shredding in September! This offers a secure way to destroy sensitive documents & pre...
09/11/2026

📣Long Island Residents: FREE Paper Shredding in September! This offers a secure way to destroy sensitive documents & prevent identity theft.

Suffolk County:
🛞Sept 19, 2026 (9:00 AM - 1:00 PM)
📍Bayport Bluepoint Public Library, 186 Middle Road, Blue Point, NY 11715

🛞Sept 26, 2026 (9:00 AM - 1:00 PM)
📍Rose Caracappa Center, 739 Route 25A, Mt. Sinai, NY 11766
Details: https://www.brookhavenny.gov/368/Special-Recycling-Events

Nassau County:
🛞Sept 27, 2026 (8:00 AM - 1:00 PM)
📍Oceanside Town Transfer Station, 3737 Long Beach Rd, Oceanside, NY 11572
Details: https://hempsteadny.gov/230/Shredding-Program

Address

One Commerce Plaza
Albany, NY

Opening Hours

Monday 8:30am - 4:30pm
Tuesday 8:30am - 4:30pm
Wednesday 8:30am - 4:30pm
Thursday 8:30am - 4:30pm
Friday 8:30am - 4:30pm

Telephone

+18006971220

Alerts

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