Alaska State Ombudsman

05/26/2026

This post includes information that applicants for public assistance benefits may find useful.

DID YOU KNOW? | Applicants filing for benefits can now complete and submit the Division of Public Assistance’s new online Application for Services from a smartphone.

Find it at Alaska Connect. Use it to apply for these programs:

➤ MAGI Medicaid (Modified Adjusted Gross Income)
➤ Medicaid (Aged, Blind and Disabled)
➤ Supplemental Nutrition Assistance Program (SNAP)
➤ Adult Public Assistance (APA)
➤ Alaska Temporary Assistance Program (ATAP)
➤ Senior Benefits
➤ Long-Term Care
➤ General Relief Assistance (Shelter, Utilities)

No downloading, printing or emailing required. Save as you go. Upload files or pictures of documents. Then submit your information when you’re done.

Apply anywhere, anytime! (As long as you’re online!)

Find DPA’s new Application for Services at Alaska Connect: https://direc.to/fV9a

In-person assistance and paper applications remain available at any DPA office or by calling 1-800-478-7778.

05/22/2026

The Alaska State Ombudsman’s offices will be closed Monday in observance of the Memorial Day holiday. Information about us and our confidential and secure complaint portal are always available online at ombud.alaska.gov.

05/19/2026

This post includes information that Valdez residents may find useful.

DPA VISITS VALDEZ | The Division of Public Assistance brings its office to Valdez this week. The trip is part of DPA in a Box, a continuing program to serve communities that do not have their own DPA offices.

DPA in a Box offers an opportunity to bypass the Virtual Call Center and get one-on-one help!

During each visit, an Eligibility Technician serves the public by accepting paperwork and case inquiries. No appointments or registration are needed. People are helped on a first-come, first-served basis.

Services include:
• Accepting all forms, including applications, renewals, and reports of change
• Onsite interviews to help with speedy processing

DPA in a Box will be in Valdez Tuesday and Wednesday, May 19-20, at the Valdez Health Center, with public outreach hours from 9 a.m. to 4 p.m. each day. https://www.facebook.com/share/14gAoKdhVja/

Watch our Facebook Events tab for more about this and other DPA in a Box travels!

05/08/2026

From 11 a.m. to 5 p.m. tomorrow, members of our team will be at the Juneau Maritime Festival at the Elizabeth Peratrovich Plaza in downtown Juneau.

Stop by to say hi and find out more about our office!

05/04/2026

This post contains information that people with complaints or questions about their SNAP or Medicaid benefits may find useful.

Having issues with SNAP or Medicaid?

If your benefits were denied, reduced, stopped, or delayed, you have the right to appeal. If you received a notice you do not understand, that is a reason to ask questions.

Alaska Legal Services Corporation can help you understand what is going on, review your paperwork, and help you take the next step.

Start here: alsc-law.org/intake or call toll-free: 1-888-478-2572

04/28/2026

This post contains information about an event that Anchorage area residents may find useful.

Need help with SNAP? 🥕 On Thursday, May 7, Anchorage Neighborhood Health Center is hosting a SNAP assistance event with Food Bank of Alaska and representatives from the Alaska Division of Public Assistance (DPA) on-site to help community members apply for benefits, complete recertification, and get answers to SNAP-related questions. If you’ve been thinking about applying for SNAP or need help with paperwork, this is a great opportunity to get support in person.

📅 Thursday, May 7
⏰ 11:00 AM – 1:00 PM
📍 4951 Business Park Blvd, Anchorage (3rd floor)
💵 FREE and open to the public; you do not need to be a current patient on ANHC

Can’t make it in person? Text SNAP to 907-891-8913 to connect with Food Bank of Alaska for assistance.

Food access is healthcare access. We’re proud to partner with community organizations to help connect our neighbors to the resources they need.

04/24/2026

Our office cannot provide legal assistance or investigate complaints that are subject to judicial review, but we are often contacted with questions about both subjects.

This post contains information about an upcoming event that people in the Anchorage area with court-related questions may find useful.

Law Day Open House
🏛️ Join us at the Boney Courthouse for a Law Day Open House on May 1, 2026, 4:00 p.m. to 7:00 p.m.
This event is open to the general public, featuring a variety of activities:

Meet trial court judges, visit the Law Library, learn about jury duty!

Attend presentations on topics like Trial Court Basics, Guardianship, and Access to Justice Services

Bring the family to the kid station for games and coloring

We look forward to seeing you there!

04/14/2026

Our office cannot investigate complaints about things that are subject to judicial review, but we are frequently contacted about actions related to Child in Need of Aid (CINA) cases.
This post contains information about an upcoming event that people with CINA case-related questions may find useful.

Join ANJC in a webinar on April 21 to review how the Alaska Supreme Court processes Child in Need of Aid (CINA) case appeals and why it may feel like the court is taking too long to issue its decision.

This webinar is for ICWA workers, tribal leaders, non-lawyers, and anyone who wants to learn more about the Alaska Supreme Court process for reviewing ICWA case appeals. Register for this free webinar here: https://bit.ly/4m6WFOr

04/07/2026

This post includes information about an event featuring resources that Juneau residents may find useful.

Tomorrow!

04/03/2026

Our office's 2025 Annual Report is now online.
Head to https://ombud.alaska.gov/the-alaska-state-ombudsmans-2025-annual-report-is-now-online/ to read it.