South Sound 911

South Sound 911 Call 911 to report emergencies. The official page for South Sound 911 is not monitored 24x7. We cannot take reports or dispatch aid via social media.

South Sound 911 provides 24x7 emergency communication and dispatch and 911 for law enforcement and fire/EMS in Pierce County, Washington. Social media should not be used to seek emergency services or to file a police report; South Sound 911 social media accounts are not monitored 24/7. Anyone in need of emergency help should call or text 911. South Sound 911 also operates a public counter, open by

appointment only, offering services such as concealed pistol license (CPL) application processing and fingerprinting. Content Moderation
While comments on posts are regularly monitored, South Sound 911 does not endorse or verify any information contained in comments from individuals or other parties. The public is encouraged to verify all information before sharing it. South Sound 911 reserves the right to remove comments, including those which directly advocate violence or illegal activity; contain direct criminal threats; include obscenity; promote or advocate for the organization to illegally discriminate based on race, age, religion, gender, national origin, disability, sexual orientation, veteran status, or any other legally protected class; contain links to malware and/or malicious content; duplicate comments posted repeatedly within a short period of time; contain actual defamation against a person; contain images or other content that violate the intellectual property or copyrights of another person or entity; or comments that contain a hyperlink to any website other than those controlled by South Sound 911.

Need help in an emergency but don't speak English?Our Language Line service is here to bridge language barriers, ensurin...
06/16/2026

Need help in an emergency but don't speak English?

Our Language Line service is here to bridge language barriers, ensuring EVERYONE gets the assistance they need when calling 911.

Helpful tips to make sure you get the help you need:

- Identify your language in English, if possible, to help us connect you with the right interpreter.
- Don't hang up - stay on the line.
- Once connected with an interpreter, share details about the emergency, your location, name, and phone number, and answer the call taker's questions through the interpreter.

We're here for you, no matter the language!

It's shaping up to be another hot day!Check out Pierce County's post for information about cooling centers that are open...
06/15/2026

It's shaping up to be another hot day!

Check out Pierce County's post for information about cooling centers that are open today.

Free rides to cooling centers are available through Pierce Transit.See less

We're experiencing high temperatures across the region! We've compiled a list of cooling centers and resources available across Pierce County today, Monday, June 15, 2026. Don't forget, free rides to cooling centers courtesy of Pierce Transit.

More info: https://bit.ly/4gjLukn.

06/15/2026

Don't worry! We'll make sure to save you a whole donut.

Join us for Donuts with Dispatchers on Monday, June 22 at 10 a.m. Meet the people behind the headset, ask questions, and see what a career in 911 really looks like.

đź“ŤSouth Sound 911
The Neiditz Room
3580 Pacific Ave, Tacoma

Learn more: southsound911.org/careers/

May kept our team busy, and we were ready to answer the call.Our 911 telecommunicators (call takers) and communication s...
06/11/2026

May kept our team busy, and we were ready to answer the call.

Our 911 telecommunicators (call takers) and communication support officers answered 64,297 calls and received 319 texts to 911.

We had a great time at Maplewood Elementary's Career Day last week! Our team enjoyed talking with students about the man...
06/10/2026

We had a great time at Maplewood Elementary's Career Day last week!

Our team enjoyed talking with students about the many jobs that keep our community connected to emergency services.

And while we were there, we learned about a few exciting careers, too. Thank you, Potelco Inc., for the bird's-eye view from one of your boom trucks.

A big thank you to Maplewood Elementary for the invitation and to all the students who stopped by the booth!

Puyallup School District

Dispatchers and telecommunicators work hand-in-hand with responders to keep them — and you — safe.When seconds count, th...
06/10/2026

Dispatchers and telecommunicators work hand-in-hand with responders to keep them — and you — safe.
When seconds count, their calm voices and quick thinking make all the difference.
If you’re ready to explore a career with South Sound 911, visit southsound911.org/careers

https://loom.ly/OFkQ_Fo

A career in 911 and dispatch is a vital component for keeping respo...

911 is one of the most important public services available, but many people are still unsure about when to call, what in...
06/08/2026

911 is one of the most important public services available, but many people are still unsure about when to call, what information to provide, or what happens after the call is made.

This short survey will help better understand public awareness and identify opportunities for education and outreach.

Sponsored by the WA State 911 Public Education Sub-Committee. For more info, visit 911info.wa.gov

Take the survey: https://loom.ly/UD1cftI

Just like every 911 call can be different, so can every 911 center.Because of our size and the number of police and fire...
06/05/2026

Just like every 911 call can be different, so can every 911 center.

Because of our size and the number of police and fire agencies we serve, we have five specialized positions working together to help keep our communities safe and connected to the right resources.

• Communication Support Officer (CSO): Handles non-emergency calls, assists with certain reports, and helps connect callers to the appropriate resources and services.

• Telecommunicator (911 call taker): Answers all incoming lines, determines service type, and transmits info to dispatchers via CAD.

• Law Enforcement Dispatcher: Handles law enforcement calls for service. Gathers critical details, prioritizes calls, and dispatches necessary units/personnel.

• Fire Dispatcher: Handles fire and medical calls for services. Gathers critical details, prioritizes calls, and dispatches necessary fire and medical resources.

• Data Dispatcher: Handles police data channels, processes record checks, and handles warrants and impound requests.

Different roles. One shared mission: helping get the right response to the right place as quickly and safely as possible.

Visiting our area for a match, watch party or local event? International visitors may know a different emergency number ...
06/04/2026

Visiting our area for a match, watch party or local event?

International visitors may know a different emergency number at home. Here in the U.S., the number to remember is 911.

For police, fire, or medical emergencies, call 911.

A voice call is the best way to reach help, especially for international visitors. Text to 911 may not work reliably with international phones, roaming service, Wi-Fi calling, or messaging apps.

WhatsApp and other messaging apps do not connect to 911.

Need an interpreter? Say the language needed, and one can be added to the call.

Help is available 24/7.

Thank you to Waller Road Elementary for inviting us to participate in Career Day. We loved meeting so many curious stude...
06/03/2026

Thank you to Waller Road Elementary for inviting us to participate in Career Day.

We loved meeting so many curious students and sharing what it's like to work at South Sound 911.

The future is in good hands!

Address

3580 Pacific Avenue
Tacoma, WA
98418

Telephone

+12532874455

Website

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