08/18/2026
Did you know you can submit Public Works service requests online?
The Waukegan Public Works online work request portal makes it easy to report issues such as potholes, streetlight outages, traffic signal outages, illegal dumping, sidewalk concerns, and other Public Works related matters.
After creating an account, you can submit multiple requests and track their progress in real time.
Visit www.waukeganil.gov/102/Public-Works to submit your request(s)!
You can also report concerns by calling Public Works at 847-360-0944 or visiting 1700 N. McAree Rd. Monday through Friday from 7AM to 3PM.