09/28/2026
In just eight months with the Philadelphia Water Department, Olga has already made an impact by helping customers with meter questions and service appointments.
She also shares how being bilingual helps her connect with and assist more members of the community.
Read Olga’s full story: https://water.phila.gov/blog/hispanic-heritage-olga-baerga/
During Hispanic Heritage Month, PWD is proud to highlight employees who help to keep our department running every day.
Meet Olga, she is a new employee of 8 months, but her role as a customer service representative in our Meter Shop is an important one. She says her cultural background has given her a strong sense of identity and has taught her to appreciate where she comes from as well as respecting different perspectives.
Read more about her work, what she loves about her job, and her Hispanic heritage: https://water.phila.gov/blog/hispanic-heritage-olga-baerga/